4D Technical Support Request Form

If you are not a current, registered member of one of the 4D, Inc. Partner Program options but have purchased and registered a 4D, Inc. product (excluding expansion products) within the last 30 days and have questions (which are not installation-related) 4D, Inc. provides free, online-only technical support with this Help Request form.

If you are a current registered member of one of the 4D, Inc. Partner program options 4D, Inc. provides free technical support by telephone or by using this Help Request form.

If you do not currently have but would like access to paid technical support via telephone or the form below, please contact 4D, Inc. Customer Service at 1.408.557.4600 (7 A.M. - 5 P.M. Pacific) for current prices.

Please look thoroughly through our support section to find your answer before submitting a support request.

Contact Information
Product ID *:
Mandatory information


Click here if you are a 4D Partner
First Name *: 
Last Name *: 
E-mail *: 
Contact Phone: 
Fax: 

Request Details
Product Name(s) *: 
OS (4D Client) *: 
OS (4D Server): 
Version *: 
Client Machine *: 
Server Machine: 
Compile Mode: 

Plug-ins Used:
RAM:


Brief description of problem *:
Mandatory information
What steps have you already taken to resolve this issue?:
Note: Please click the "Submit Support Request" button only once.